Friday, May 08, 2009

The case of the disappearing Captivate objects

Recently I have been working on updating a number of existing Captivate projects, most of which have the following type of ending slide.

Having made the required alterations to the first project when I previewed this in Adobe Captivate 4, I noticed that everything (part from the slide background) on the last slide disappeared after the playback head had reached the end of the project.

How strange I said to myself (or words to that effect) and tested this with another project – same result. Maybe the original project file had become corrupted I thought and proceeded to create a new blank project and copy all the slides to this new file. Yet again when I previewed, low and behold all the objects on the last slide behaved the same way.

After some head scratching I found that if I set the duration of all the objects on my last slide to “Rest of project” and select the “Place object on top” check box then all the images, text captions etc remained on screen.

Happy that I had managed to find a solution, I applied this duration setting to the rest of the objects on the last slide of all my projects and carried on working.

Once I had finished the task at hand, I then decided that it would probably be a good idea to file this as a bug.

Yesterday I received an e-mail back from the Adobe Captivate team with another solution to this problem. Instead of setting the object duration to Rest of Slide, setting the Slide exit navigation menu to “No Action” also resolves this issue.

Even though sometimes Adobe Captivate 4 does seem to behave oddly, it is always reassuring to know that 9 times out of 10 if you report a possible bug to the Captivate team, they are able to provide you with a workaround solution.

You can report bugs as well as make feature requests using the Adobe Captivate Feature Request/Bug Report Form

1 comment:

Helen said...

so glad to hear this happens to an expert! same happened to me - but I already had 'no action' checked. In the end I put in an invisible button to make fool the movie into pausing before the very end.